What our customers say about us!


"Here at NewLife Appliances, we continuously strive to deliver the best end-to-end Customer Service we possibly can."

Since we began supplying the nation with our re-use products, we have wanted to hear what you think to our services so that we can do all we can to ensure that it is as good as we intend.
So what we did was ask a number of our previous customers what they actually thought of the services we deliver.  Some customers came back with ideas for improvement and we took their ideas on board!

Here's what they said...

Dishwasher with hearts

Kevin Says:

"The 3 month policy gave buyers the assurance that they were not getting a lemon. By adding an extra 3 months you’re going further to ensure that
the client gets adequate value for money. All customers are investing a substantial amount in their new products and it’s an economic catastrophe if the
machine stops working after a few short months. 

I think it’s a win-win situation. 

By extending the warranty to 6 months, you have shown that you are confident in your products and you are willing to go that extra mile.

PS. Another area you should be boasting about is your delivery people. I’ve met two of them and they were both wonderful, helpful gentlemen.

Most white goods delivery people are impatient, grumpy and downright unfriendly. Your staff break the mould.

All the best!"

Washing Machine with hearts

 Marilyn Says:

"I just wanted to let you know that the Samsung washer dryer has arrived safely and looks great. 

Thanks so much for all your help with the appliances I've ordered so far. I love the Samsung Fridge Freezer I received last week. It's fantasic! :)

You provided a great service and I've already recommended Newlife appliances to friends and family.

Take care."


Cooker with hearts

 Paul Says: 

"I really can't believe what an excellent service you provide!!!

Much better than most retail giants!!!

Regards Paul"


Cooker with hearts

 Amanda Says:

"Ordered on the Monday and was here for Wednesday.

Great service and value for money. Will be using again and recommending to everyone I know!"



We'd love to hear more.

If you'd like to tell us what you think of our service or just fancy a friendly chat with a member of our team,

please email: runbyyou@newlifeappliances.co.uk


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